Enterprise Grade Software

Custom Software Solutions for Modern Travel Agencies

Build smarter operations, automate workflows, manage travelers, documents, staff, and communication — all with custom-built software tailored for your agency.

Lumina dashboard mockup

Comprehensive Features

Everything you need to run a modern, efficient travel agency in one integrated platform.

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Customer & Booking Management

Sarah Johnson – Maldives 2024

Team Tokyo – 12 pax

Pending: 3 approvals

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Document Collection & Verification

Passport ✓ – 8/12 collected

Visa status: processing

Insurance: 12/12 ✓

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Attendance & Staff Workflow

Guide: Amara – On duty

Driver: Ravi – En route

2 tasks overdue

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GPS Tracking & Live Monitoring

Group A – Colosseum

Group B – 2 km away

All check-ins nominal

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Geofence Alerts & Safety

⚠ Group C left zone

SOS cleared – 14:32

Alert sent to 6 staff

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Automated Broadcast Messaging

Sent: Bus delay notice

98 delivered / 98

Reply rate: 74%

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Smart Daily Task Management

✓ Morning briefing

→ Hotel check-in 15:00

Dinner booking pending

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Analytics & Performance

Revenue ↑ 18% MoM

NPS score: 87

Top route: Bali → Tokyo

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AI Operations Assistant

Draft itinerary ready

FAQ answered: 132

Saved 4.2 hrs today

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Multi-Language Support

Active: EN, JA, AR, FR

Auto-detected: 6 langs

100% UI translated

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Customer & Booking Management

Streamline client profiles and booking workflows in a centralized hub.

Sarah Johnson – Maldives 2024Team Tokyo – 12 paxPending: 3 approvals

Document Collection & Verification

Automated secure document gathering and compliance checking.

Passport ✓ – 8/12 collectedVisa status: processingInsurance: 12/12 ✓

Attendance & Staff Workflow

Optimize team schedules and operational task routing.

Guide: Amara – On dutyDriver: Ravi – En route2 tasks overdue

GPS Tracking & Live Monitoring

Real-time visibility into group locations and itinerary progress.

Group A – ColosseumGroup B – 2 km awayAll check-ins nominal

Geofence Alerts & Safety

Automated alerts based on location boundaries for enhanced security.

⚠ Group C left zoneSOS cleared – 14:32Alert sent to 6 staff

Automated Broadcast Messaging

Communicate updates instantly to groups or all travelers.

Sent: Bus delay notice98 delivered / 98Reply rate: 74%

Smart Daily Task Management

Intelligent reminders and to-do lists to keep operations on track.

✓ Morning briefing→ Hotel check-in 15:00Dinner booking pending

Analytics & Performance

Actionable insights into sales, operational efficiency, and customer trends.

Revenue ↑ 18% MoMNPS score: 87Top route: Bali → Tokyo

AI Operations Assistant

Intelligent support to automate routine queries and data entry.

Draft itinerary readyFAQ answered: 132Saved 4.2 hrs today

Multi-Language Support

Serve a global client base with seamless localization options.

Active: EN, JA, AR, FRAuto-detected: 6 langs100% UI translated

Schedule a Meeting

Ready to see how Lumina Travel Systems can transform your agency? Book a personalised walkthrough with our experts.

  • check_circleDiscuss your specific operational bottlenecks
  • check_circleSee a live demonstration of the platform
  • check_circleGet pricing details tailored to your team size